Nairobi Metropolitan Service (NMS) Delivery Survey: Scorecard on First 100 Days

Members of the public are not yet conversant with the internal workings and procedures of NMS, with regards to public participation, progress reporting, oversight and office accessibility.
NMS scored 72.7% in County Public Works, with reported improved service delivery in 3 out of 4 transferred functions.
There is uncertainty over NMS role in County Health, in light of Ministry of Health’s Covd-19 involvement.
Concerns over County Planning & Development operations, especially the publicized demolition at Kariobangi and Ruai lands.
No corruption cases heard or read about by 97.8% of the respondents in the first 100 days of NMS.
64.6% of Nairobi residents support transfer of all county functions to NMS till 2022. Those who disagree cite concern over its effect on devolution.